About these terms
These terms apply to your use of the North Direction Immigration website. By using the site, you agree to them. They are governed by the laws of Ontario and the federal laws of Canada that apply there.
General information only
Content on this website is general information about Canadian immigration. It is not legal advice and does not create a consultant and client relationship. Immigration rules change often, so please speak with us about your specific situation before acting.
Becoming a client
A professional relationship begins only once we both sign a written service agreement, as required by the CICC Code of Professional Conduct. That agreement sets out the scope of services, fees and responsibilities, and takes priority over these terms.
No guarantee of outcome
Decisions on applications are made solely by Immigration, Refugees and Citizenship Canada, the Immigration and Refugee Board and other authorities. We cannot guarantee any result or processing time.
Free consultation
The first consultation is free and carries no obligation. Advice given in a consultation is based on the information you share at that time.
Intellectual property
The North Direction Immigration name, logo, text and images on this site belong to us or our licensors and may not be copied for commercial use without permission.
Limitation of liability
To the extent permitted by law, we are not liable for losses arising from reliance on general website content or from third-party websites we link to.
Complaints
If you have a concern about our services, please contact us first at north-direction@outlook.com. You may also contact the College of Immigration and Citizenship Consultants.